Shipping, returns, etc...
Please allow 2 weeks from the date the order is placed, to the artwork being created and shipped.
Artwork is only available to ship within the United States.
For contiguous United States, orders are shipped using USPS or UPS. The USPS Priority shipping timeframe is usually 2-5 business days from the date I ship it. UPS ground is 3-5 and is usually only used for larger artwork orders. I generally DO NOT ship on Fridays or the day before federal holidays. Shipping cost currently is $15 to $19 depending on the particular artwork purchased. For rates to Alaska and Hawaii, please message me prior to ordering the artwork for those rates.
All artwork is considered a "final sale" item. Prior to shipping there will be communication between the customer and myself to insure all questions regarding artwork are answered, personalization completed, etc...prior to shipping.
There are exceptions to this return policy if there is breakage during shipping.
Upon receipt of photos of artwork breakage, a claim will be submitted with the appropriate shipping carrier.
On a case-by-case basis, a similar artwork may be created and shipped to customer while claim is under review. This is subject to a shipping fee.
I am not responsible for artwork that was delivered by the carrier but was "stolen from doorstep", etc....
That will be a claim submitted to the shipping carrier and the customer. I am not involved in any theft claims by the customer. This matter is strictly between the customer and the carrier once delivered.
If there are overages on shipping fees, these will be refunded to you by way of your original payment method.