Shipping, returns, etc...
Please allow 2 weeks from the date the order is placed, to the artwork being created and shipped.
Domestic USA is shipped using USPS or UPS. The USPS Priority shipping timeframe is usually 2-5 business days from the date I ship it. UPS ground is 3-5 and is usually only used for larger artwork orders. I generally DO NOT ship on Fridays or the day before federal holidays.
All Alaska and Hawaii orders are calculated using the carrier's website online shipping rates. In the event their website does not calculate the rate correctly, I will calculate it and message you a price for the shipping option of your choice. I apologize in advance as this has happened in the past with the integration of shipping rates from USPS and UPS.
I am not responsible for the disposition of any artwork package that the carriers/delivery personnel leave on doorsteps ie: theft situations. Some customers choose to have their artwork delivered to their place of work or to a neighbor or family member that will be available for signature at time of delivery. If you miss the delivery, the carrier will put a notice on your door of missed delivery. This form allows for you to sign for re-delivery to occur without you being present. If you choose this option, again I AM NOT responsible for the disposition of any packages that are not given directly to an individual.
No refunds will be issued as these are one of a kind artwork pieces created by myself. In the event of breakage we will discuss options ie: filing breakage claim, etc...
If there are overages on shipping fees, these will be refunded to you.